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Conditions of Use Conditions of Use
Please read these Conditions of Use carefully, they contain important information about your rights and obligations.

Please read these Conditions of Use carefully before using this web site, which is owned and operated by Mirage Health Group Limited ('Mirage', 'we' or 'us').

We draw your particular attention to the clauses headed "Applicability of Online Materials" and "Liability".

By using or accessing our web site, you agree to be legally bound by these Conditions of Use as they apply to your use of or access to our web site whether or not you register with us.

If you do not wish to be bound by these Conditions of Use then you may not use our web site.

We may alter these Conditions of Use from time to time and post the new version on our web site, following which all use of our web site will be governed by that version. You must check the Conditions of Use on our web site regularly.

Nature of our web site
Our web site is a place for you to select and order the products/services offered by companies operating within the Mirage Group (the 'Products'). Our web site describes the Products in more detail.

When you register on the web site, you will be asked for certain information about yourself and your business/company, such as name and address. The information you give us should be correct and complete, and you must inform us immediately if any of the information changes. You can update your information in the "My Account" section of the web site.

Buying Products on our web site
To order a product you will need to follow the ordering procedures set out on our order page.

All orders are accepted by us strictly on the basis that our Terms and Conditions of Sale apply to any order accepted or sale made by us to the exclusion of any other terms and conditions. We regret that we cannot accept any orders other than on this basis.

Details of the prices of the Products, and the procedures for payment and delivery are displayed on our web site. You must pay by credit or debit card at the time of order.

The price of any Product is the price in force at the date and time of your order. We may change the price of any Product before you place an order. We try to ensure that our prices displayed on our web site are accurate but the price on your order will need to be validated by us as part of the acceptance procedure (see the paragraph below). We will inform you if a Product's correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the Product at the correct price.

Orders that are placed on this web site are subject to acceptance by us. We will check matters such as stock availability, your account details and credit card details, if appropriate. We reserve the right to cancel or to refuse any order placed by you. If we are unable to accept your order, we will notify you using the details you provided on registration.

We reserve the right to alter the design, specification or price of any Product featured on the web site without prior notice. We will endeavor to update the web site as soon as possible after any such change is made. However, there may be circumstances where you place an order before we are able to make the change.

If the Product you ordered is unavailable, we may provide to you a substitute of an equivalent quality and price ('Substitute Product').

You undertake that all details you provide to us for the purpose of purchasing goods or services which may be offered by us on our web site will be correct, that the credit or debit card, or cheque, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any Products or services. We reserve the right to obtain validation of your credit or debit card details before providing you with any Products or services.

Risk and Title
Risk in the Products passes to you on delivery in accordance with our Terms and Conditions of Sale. Title in Products passes to you on payment in full by you to us of the price of the Products ordered.

Modifications to web site
We reserve the right to alter, suspend or discontinue any aspect of our web site or the content or services available through it, including your access to it. Unless explicitly stated any new features including new content and/or the sale of new Products shall be subject to these Conditions of Use.

Information you provide
The following applies to any information you provide to us, for example during any registration or ordering process:

(a) You authorize us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our web site by us or our sub-contractors. If you obtain or choose to buy Products through our web site then we may collect information about your buying behaviour and if you send us personal correspondence such as e-mails or letters then we may collect this information into a file specific to you (together, the various purposes set out in this paragraph and in our privacy policy shall be known as 'the Purposes'). All such information collected by us shall be referred to in these terms and conditions as 'Personal Information'.

(b) You must ensure that the Personal Information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your Personal Information, please read our privacy policy.

By accepting these Conditions of Use, you agree to the processing and disclosure of the Personal Information for the Purposes. You also agree that the Purposes may be amended to include other uses or disclosures of Personal Information following notification to you by means of a notice on our web site, which you should check regularly. If you would like to review or modify any part of your Personal Information you can do so in the 'My Account' section of the website.

In addition, the following also applies to all messages, e-mails, bulletin boards postings, ideas, suggestions, concepts or other material submitted by you to us ('Content'):

(a) you must own or have the right to submit Content for publication on our web site;

(b) you must ensure that all Content submitted to us does not infringe the copyright, design, privacy, publicity, data protection, trade mark or any other rights of any third party, nor be obscene, abusive, threatening, libelous or defamatory of any person or be otherwise unlawful; and

(c) we have the right to monitor Content and may edit, reject or remove Content if we believe it does not comply with the above and, in particular, we reserve the right to block incoming e-mails and other Content if we believe that their content is or may be inappropriate or otherwise does not comply with the above.

You grant us a non-exclusive, irrevocable, royalty free, worldwide license to publish all Content that you submit to us except any portion of the Content that is Personal Information. You have sole responsibility for the Content which you submit to us and you shall indemnify and shall keep us fully and effectively indemnified on demand from and against all losses and liabilities (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of Content submitted by you to us.

You are solely responsible for all use of and for protecting the security and confidentiality of any username and password that may be given to you or selected by you for use on our web site. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our web site that comes to your attention. Any orders placed or other activities that take place under your account are your responsibility.

Applicability of Online Materials
Unless otherwise specified the materials published on our web site are presented solely for your private, personal and non-commercial use.

Our web site is controlled and operated by us. Where third parties supply content published on the web site, you understand that we do not control or endorse their contents in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the fullest extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or off-line) and the use of such content, except for content which relates directly to Products you purchase. You assume total responsibility and risk for your use of our web site and use of all information contained within it.

We have used our best endeavours to ensure that our web site complies with English law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of England and Wales.

We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of England and Wales is permitted under any applicable non-English laws or regulations. Accordingly, if making the Products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside of England and Wales, you must satisfy yourself that you are lawfully able to purchase the Products. To the extent permitted by law, we accept no liability for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of England and Wales or who are nominees of or trustees for citizens, residents or nationals of other countries.

Copyright and Monitoring
The contents of our web site are protected by proprietary and intellectual property rights including (but not limited to) international copyright laws. The owner of these rights is Mirage Health Group Ltd (incorporating Mirage Dental Products Ltd and Mirage Medex) or its (or their) other third party licensors. All product and company names and logos mentioned in our web site are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of placing an order with us. Otherwise, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited by us to do so.

Linked Sites
We make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site. When you access any other web site you understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.

Availability of our web site
We will endeavour to make our web site available 24 hours a day but cannot guarantee that our web site will operate continuously or without interruptions or be error free and we can accept no liability for its unavailability including, but not limited to, times where operation is suspended for maintenance purpose, although we will endeavour to keep these to a minimum. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device.

Our sole liability in respect of any defect in, or failure of, any Product(s) and/ or services supplied or for any shortage in quantity of Product(s) delivered or for any loss injury damage attributable directly or indirectly thereto (other than in respect of death or personal injury caused by our negligence) is limited to, at our option:-

(a) making good such Product(s) by replacement or repairing the Services; or
(b) repairing defects or failures which under proper use appear therein.

In addition we must be reasonably satisfied that such defects or failure arose solely from the faulty design of the Product(s), defective materials used or workmanship. No liability shall attach to us unless we are notified promptly in writing of the alleged defect, failure or shortage and if we shall so require the defective Product(s) or part thereof are promptly returned to us carriage paid.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the Products, our web site or any information or service provided through our web site. We will do our best to ensure that all materials and information published on our web site are accurate, but please note that all materials and information on our web site are provided on an 'as is' basis.

In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our web site or its contents other than as a direct result of purchasing Products, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on our part or that of our servants, agents or any other person. This exclusion does not apply to any liability we may have for death or personal injury resulting from our negligence.

If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our web site and is compatible with our web site. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our web site will be free from infection, viruses, worms and/or other code that is harmful or which has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

The limitations and exclusions in this clause only apply to the extent permitted by applicable law.

We may assign, novate or subcontract any or all of our rights and obligations under these Conditions of Use at any time.

These Conditions of Use together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance upon any warranty or representation made by us or any other person and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in these Conditions of Use, privacy policy, order form and payment method instructions.

If any provision or term of these Conditions of Use shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such provision or term shall be divisible from the other provisions or terms of these Conditions of Use and shall be deemed to be deleted from them.

These Conditions of Use and your use of our web site are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Neither you nor we will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.

Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.

All notices shall be given:

(a) to us via email at info@miragehealthgroup.com; or

(b) to you at either the e-mail or postal address you provide during any ordering process.

Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.

Other than our Terms and Conditions of Sale, these Conditions of Use replace all other terms and conditions previously applicable to the use of our web site and/or sale of the Products.

For Further Information on our conditions of use contact:

Mirage Health Group Ltd

BioPark Hertfordshire, Broadwater Road, Welwyn Garden City, Hertfordshire. AL7 3AX UK

Fax +44(0) 845 130 6440

E-mail info@miragehealthgroup.com

Use of this Site is subject to our Conditions of Use

Mirage Health Group consists of the two trading companies referred to above, registered in England under Registration Numbers:

Mirage Health Group Ltd incorporating Mirage Medex - 4168544
Mirage Dental Products Ltd - 3923889
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