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Privacy Notice Privacy Notice


As a visitor to our web site (whether you register with us or not), you are accepting the conditions of our Privacy Policy. This Policy is primarily intended to protect you from misuse of your personal information.

Online Privacy Practices
Your right to privacy is important to us.

We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the web site and the products and services we may supply to you.

In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include: where you subscribe to our online newsletters; provide feedback to us through the contact form; and when you complete any on line survey we may offer from time to time. When you do so, we ask you to give us your name, e-mail address and other personal information that will be needed to supply the services to you. In relation to on line newsletters you can 'unsubscribe' at any time. We may use your personal data for future e-mail mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing e-mails from us please inform us by e-mail at info@miragehealthgroup.com

The information you provide will be kept confidential and will be used only to support your customer relationship with us.

Types of information collected
When you use this web site, we may collect and store the following types of information:

• Information you actively give us, such as details you provide about yourself and your business/company when you register with us, when you correspond with us using on line forms and questionnaires, and when you place an order with us.

• Information that may be collected automatically, using cookies and other technology. While most browsers allow you to turn cookies off, we would recommend you leave them turned on in order to get the most from our web site.

Use of collected information
We use the information we collect in the following ways:

• To allow us to process your orders and payments, to correspond with you and to keep our records up to date.

• To personalise our site where appropriate, and to allow us to promote special products or services to you.

• To help us to make continual improvements to the site, including helping us to detect and prevent fraud or other misuse.

Access to collected information
• We do not sell or pass information about our web site visitors to other companies or individuals.

• Mirage Health Group consists of two trading divisions: Mirage Dental Products Limited and Mirage Medex. These two companies share a common database and web platform, and as such any information held by one of these companies is available to the other two.

• Occasionally we outsource marketing and technical activity to a third party. These companies will only have access to information that is necessary for them to perform the task we ask them to do, but they may not use it for any other purpose.

• By logging in to our web site, you can view and update your own data (but nobody else's). You may also see details of previous orders placed and other activities undertaken using your login ID and password.

Trading from our Web Site
We have made strenuous efforts to ensure that our web site security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name and address.

We do not use cookies (defined below) for collecting user information, and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above

Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

Further Information on Data Protection and Personal Privacy
For further information from us on data protection and privacy contact:

Mirage Health Group Ltd

BioPark Hertfordshire, Broadwater Road, Welwyn Garden City, Hertfordshire. AL7 3AX UK

Fax +44(0) 845 130 6440

E-mail info@miragehealthgroup.com
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